Can I return or exchange online purchases at a retail store?

There’s no Kroozer store to walk into — we’re online and through dealers, not retail.

Anything bought on kroozer.co comes back to us by post. You have 3 days from delivery to start the return, and the item needs to be new, unopened and in its original packaging, with an RMA number written on the box. Request the RMA through the contact page or on the website.

Anything bought from a dealer goes back to that dealer — they hold the sale, so they handle the return.