What are your shipping and delivery times?
Two stages, worth separating.
Processing: 1 to 2 business days. That’s us picking, checking and packing after payment clears.
Transit within India: typically 3 to 5 business days once the parcel is with the courier. Metros usually sit at the quicker end; the North East and remote pincodes at the slower end.
International transit varies by destination and by how fast customs in your country release the parcel.
You’ll get a tracking link by email as soon as the parcel leaves us. Track anything at order tracking.
Still not sure?
We build these ourselves in Jaipur, so a real person on the team can answer you.
More questions riders ask
- Can I get my i-LLUXX system serviced or inspected?
- Do you offer free shipping?
- What are Kroozer products made from?
- What is the time frame and cost for returns?
- Can you tell me more about the i-LLUXX system?
- How can I return or exchange products?
