Can I get my i-LLUXX system serviced or inspected?

Yes — through us directly, since Kroozer doesn’t run retail service centres.

Email [email protected] with your order number and a description of what’s wrong, along with photos or a short video if it’s something you can show. Most issues get diagnosed from that without the helmet going anywhere.

If it does need to come to us, we’ll tell you where to send it and what it will cost, if anything. Within the 1-year warranty, a manufacturing defect costs you nothing.

Bought through a dealer? Start with them — they can raise it with us directly.