How can I track my order?
Head to order tracking and enter your order number and the email address you ordered with.
You’ll also get a tracking link by email the moment your parcel is handed to the courier. If that hasn’t arrived within two working days of ordering, check your spam folder first, then write to [email protected] with your order number and we’ll chase it.
Still not sure?
We build these ourselves in Jaipur, so a real person on the team can answer you.
More questions riders ask
- Can I cancel or change my order after it has been placed?
- What is the time frame and cost for returns?
- Are there product reviews available?
- Can I return a product to a store?
- Can I have my item customized?
- How should I care for my Kroozer products?
